Privacy Policy
Last updated: March 28, 2026
1. Introduction
Pairly ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our dating platform and related services.
2. Information We Collect
Information You Provide
- Account information: name, email address, date of birth, gender
- Profile information: photos, bio, interests, relationship preferences
- Communication data: messages sent through our chat feature
- Payment information: processed securely through third-party providers
- Verification data: information submitted for profile verification
Information Collected Automatically
- Device information: browser type, operating system, device identifiers
- Usage data: pages visited, features used, interaction patterns
- Log data: IP address, access times, referring URLs
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Pairly service
- Match you with compatible users based on your preferences
- Process transactions and manage Love Coins
- Send you notifications about matches, messages, and account updates
- Detect and prevent fraud, abuse, and security threats
- Comply with legal obligations
- Analyze usage trends to improve user experience
4. Information Sharing
We do not sell your personal information. We may share your data with:
- Other users: your profile information is visible to potential matches
- Service providers: payment processors, hosting, and analytics providers
- Legal authorities: when required by law or to protect our rights
- Business transfers: in connection with a merger, acquisition, or sale of assets
5. Data Security
We implement industry-standard security measures to protect your personal information, including encryption in transit and at rest, secure authentication, and regular security assessments. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time. Some information may be retained as required by law or for legitimate business purposes.
7. Your Rights
Depending on your location, you may have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
8. Cookies
Pairly uses cookies and similar technologies to enhance your experience. For detailed information about our cookie practices, please see our Cookie Policy.
9. Children's Privacy
Pairly is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If we learn that we have collected data from a minor, we will delete it promptly.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notification. Your continued use of Pairly after changes constitutes acceptance of the updated policy.
12. Contact Us
For privacy-related inquiries, please contact us at privacy@pairly.com.